Refunds and Returns
FREE Return Eligibility Requirements
Almost all items are eligible for a return, please see below for exceptions:
- Items may be returned if unworn and unwashed in addition to being smoke, deodorant, make-up and damage free with original tags.
- Sale items are not eligible for free return, however you may exchange or return for store credit (you pay the shipping cost).
- If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.
How To Make A Return
- FREE Returns on purchases of $100 or more that meet the return conditions: if you would like to return or exchange an eligible item email us at firstname.lastname@example.org for a shipping label.
- If your purchase was under $100 you may still return your items if they are eligible but you pay the shipping.
- Return for a refund or exchange:
- Must be postmarked within 20 days of the original order date.
- When mailing a return:
- Please provide either the original receipt or include a piece of paper with your name and or the order number.
- Send returns to the following address:
- Please let us know if you would like a refund, exchange or credit.
- Returns are processed within 5 to 10 business days of receipt and you will be e-mailed when we process your return!
- If you have any questions please contact us!